Our primary goal with our technical and administrative personnel that work professionalist and solution oriented is to provide our customers’ satisfaction at the highest level, to serve them in the norms of international quality in accordance with our commitments and to improve ourselves day by day and refresh.

In accordance with this policy;

• We handle all notices selectively with customer-focused attitude in accordance with objectivity, privacy, accessibility, transparency by guarantee of our customers to convey their request, complaint and suggestions easiliy. We evaluate in accordance with legal conditions and our company policies.

• We carry out the recurrency preventive actions of complaints, in this sense we provide necessary improvements by reviewing our processes continuously and control.

•  We aim to establish long-term and solid business collabration with our clients on the basis of mutual confidence.

•  We fulfill the requests of our employees for improving the satisfaction level of our customers, we support their attendance to processes and contributions in this direction. We provide the sources that they improve themselves with.